REFUND

REFUND

At Maison Meyra, we want you to be completely satisfied with your purchase.

You may return any item purchased directly from our website within 30 days of receiving your order, with the exception of earrings, which cannot be returned or exchanged for hygiene reasons unless they are faulty.

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as was received.

​Kindly note that you may be subject for the shipping expenses in returning this package to us.
 

Maison Meyra does not take responsibility for any items lost during the return shipping.

Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
 

If your return is approved, a full refund will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5-10 business days. 

Please note that campaigns and holidays can delay the processing of your return slightly. Do not hesitate to contact us if you should have any questions regarding this.

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​HOW TO RETURN YOUR ORDER (POST NL)

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• Submit a request via info@maisonmeyra.nl so we can provide you a return label

• Repack your products, send us a picture before sending and stick the label to the outside of the package

• Send the package back to us